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Refund Policy
Last updated: May 2, 2026
Free plan
Stareceipt's free plan does not involve any payment, so no refunds are applicable.
Paid subscriptions
If you are unsatisfied with a paid subscription, you may request a full refund within 7 days of the initial charge. Refund requests made after 7 days are evaluated on a case-by-case basis.
To request a refund:
- Email support@stareceipt.com with the subject line "Refund request".
- Include the email address associated with your account.
- Briefly describe the reason for your request.
We aim to process all refund requests within 3 business days. Refunds are credited to the original payment method.
Cancellations
You may cancel your subscription at any time from the account settings page. Cancellation prevents future charges; your access to paid features continues until the end of the current billing period. We do not provide partial-month refunds for cancellations.
Exceptions
Refunds will not be issued for:
- Accounts suspended or terminated due to a violation of our Terms of Service.
- Charges more than 90 days old without prior contact.
Contact
Questions about this policy? Reach us at support@stareceipt.com or through our contact page.
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